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Guest information

from A to Z, short and sweet...

our personal hits are marked with

Adapter power plug DE-CH

Adapters are available against a deposit of CHF 10.- resp. EUR 10.- available at the reception.

Pharmacy

The Pill pharmacy is located near the train station; bus stop Weisshornbahn, Poststrasse 58, Tel. 081 377 15 22

Doctor

Practice Chalet Erosen, Dr. med. Verena Meyer and Dr. med. Martin Walkmeister, Tel. 081 377 27 28
Arosa Medical Center Tel. 081 377 14 64
Emergency: 0848 7050 00

*Bärenland Arosa*

Bear Country is open daily from 9 a.m.-5:20 p.m. during the summer. With the Arosa Card you get a reduced entrance fee.

Bus

The Arosa bus is free of charge. The nearest bus stop is uphill at Brüggli, opposite the parking garage Brüggli, downhill opposite the Hotel Bellevue about 150m.

In winter, the night express runs from 19.55 between Kulm and Prätschli.
Cost: CHF 3.00 per person. The bus can be stopped at any place by hand signal.

Check-out

We ask you to vacate the room by 11:00 am. Thank you.

*Eichhörnliweg*

The Eichhörnliweg starts at the bus stop Zentrum- direction Hotel BelArosa or at the valley station Weisshornbahn. Nuts are available at the reception.

Fahrrad- Bike- Keller

The bikes can be put in the separate closed compartment in the garage. The key card gives you access. You are welcome to use the bike washing station in front of the garage free of charge.

Fire alarm

In case of fire alarm, please leave the hotel immediately. The assembly point is located in the parking lot in front of the hotel.

Frühstück

Breakfast is served between 07.30 – 10.00 in the restaurant.

Gluggage storage

For our arriving and departing guests we offer luggage storage.

HOUTPUT

Access to the hotel from 18:00 is possible only with your key card. We therefore ask you to always have your key card with you.

Slippers

Disposable slippers can be obtained at the reception for a fee of CHF 3.00.

Dogs

Your four-legged friend is also welcome. We charge CHF 20.00 per day, without food.

Hygiene articles

A dental care set consisting of a toothbrush and toothpaste is available at the reception for a fee of CHF 3.00.

Internet

Our W-LAN is available for you in the whole house.

WLAN: Alpine Sun Password: 7050Arosa

Kaffeemachine

You are welcome to rent a Nespress coffee machine with capsules for CHF 15.00/day. Daily refill included. Feel free to let us know your request at the reception and we will provide you with a coffee maker in your room.

*Kaffee and cake*

For a gourmet stop in the afternoon we recommend Gadient’s Gnuss Puur. In the in-house confectionery fresh cakes and pies are created daily and in fine weather the sun terrace invites you to linger.

*cheese*

The alpine dairy Maran is located at the end of the Eichhörnliweg, bus stop Maran. The milk from the four alps in Arosa is processed here directly into the best alpine cheese.

Opening hours summer: 9.00-18.00 daily
Opening hours winter: 10.00- 17.00 daily

Churches

The catholic as well as the reformed church is located 400m down the valley.

Pillows and extra blankets

We will be happy to help you at the reception.

*Mit lunch*

Up the street you will find the Restaurant Grischuna (100m) and the Restaurant Hold (250m). Both restaurants offer daily changing menus over lunch as well as à la carte.

Neighth rest

We ask you to be considerate of other guests and neighbors and to avoid noise after 22:00.

Sewing service

You are welcome to ask for sewing supplies at the reception desk. For smaller and larger sewing works we recommend the sewing studio BlueWave
at the town hall. Tel.: 081 377 30 22

Emergency call 144 SOS

Emergency-what to do?

An escape route description is located behind your room or bathroom door.

Parkplatz

The car can be parked in the parking lot next to the hotel. Outdoor parking spaces are not reserved, first come first serve.
If you park your car with us, we ask you to leave your car key at the reception. The outdoor parking spaces are charged with CHF 5.00/day in winter. For CHF 14.00 (summer CHF 7.00) per day you can put your car in the hotel garage, if spaces are available.

Parking garage Brüggli

The parking garage Brüggli is located about 200m up the road and also has two E- charging stations. Winter rate from CHF 18.00/ day, summer rate from CHF 7.00/ day

Raucher / Smoking ban

We have a strict smoking ban in the whole house! Smoking at open room windows is also strictly prohibited! We therefore ask our guests to smoke only outdoors or on the balconies and to use the ashtrays provided for this purpose. If smoking nevertheless takes place in the room, an additional cleaning fee of CHF 500.00 will be charged.

Umbrella

Umbrellas are available at the entrance. We ask you to return them after use.

Restaurant

Our restaurant Il Primo Posto is open for you from 18:00. You can find the menu at the following link: MENU
(Summer season: Wed & Thu day off)

Reception

The reception is open from 7.30 – 18.00.

Rhätic railroad

The Rhaetian Railway runs hourly to Chur always at the 49th minute. With the Arosa-Card the trip from Arosa to Lüen-Castiel is free of charge.

Safe

A safe is available in the room for your valuables.

Sauna and steam bath

On the 1st floor there is a sauna and an infrared steam bath. This room is available for all our guests.

Opening hours: 16:00 – 21:00

In summer, the sauna is in operation on request.

Schanfigger witch…

… is the name of the thick fog that creeps up the valley from time to time and creates an autumnal atmosphere within minutes.

Shoe shine

A shoe shine machine is located on the 1st floor in the staircase. We have other cleaning utensils at the reception.

Ski tickets

Tickets for the snow sports area can be purchased inexpensively at https://ticket.arosalenzerheide.swiss/categories/ski-tickets.

Ski room – boot dryer

For ski boots, skis and snowboards you can use our ski room free of charge. The ski room is next to the restaurant entrance down the stairs, the first door on the right. The ski room is automatically closed from 19:00 – 07:00. With your key card you always have access to the ski room.

The shoe dryer is switched with a timer and operates daily from 22:00-23:00.

*Specialties*, Souvenirs

For edible and drinkable souvenirs from Arosa, we recommend Cindy’s Delikatessen on Poststrasse. Be it schnapps from the Carmenna hut or the Röteli from Theo, sausage or possibly a nut cake, Cindy has it.

Taxi Service

If you need a cab, we will be happy to help you at the reception. The cab we trust is Taxi Arosa: 076 337 92 32

Tennis

The tennis court Innerarosa is open from June to September, daily from 8.00-22.00. For court reservations and tennis equipment (rackets and balls) report to the reception. Course rental/h =CHF 10.00, equipment CHF 5.00/person

Vevents

We are happy to reserve tickets for you for the various events in the village, just stop by the reception.

Advance booking

You like it with us and would like to come back to Arosa at a certain time? Then we will gladly accept your reservation at the reception.

Wlaundry service

You are welcome to bring your private laundry in a laundry bag to our hotel laundry, we will try to bring your laundry washed and ironed back to your room in 24 hours. You can also find the price list in the guest info.

Wellness and swimming pool visit

We are happy to clarify for our guests which hotel is open on the desired days for external guests. Massages can also be booked through us.

Zahl funds

We accept cash (CHF) as well as Maestro (EC-Direkt), Post Card, VISA, Master Card.

Dentist

The dental practice of Dr. med. dent. Nicola Bianco, 081 377 23 27, is located directly at the stop Zentrum in the house Fortuna.

It is our concern that you feel comfortable with us. If you have any suggestions or requests, we are happy to help.

Sincerely
Your Alpine Sun Team